NAIA Terminal 3 now has a fully operational centralized transport network vehicle service (TNVS) hub for easier and more convenient access to ride-hailing services.
This, aftet the New NAIA Infra Corp. (NNIC), the private operator of Ninoy Aquino International Airport (NAIA), has officially opened a centralized hub for ride-hailing services and metered taxis operated by JoyRide at Terminal 3 — NAIA’s busiest terminal.
NNIC General Manager Lito Alvarez said the transport network vehicle service (TNVS) hub had a soft launch on Dec. 5, 2024, and became fully operational as of Dec. 8, 2024, just in time for the peak Christmas travel season.
Grab Philippines was the first operator to transition to the facility, providing services even during the soft launch.
This new facility is designed to reduce curbside congestion, improve traffic flow, and enhance the passenger experience. Located within the multi-level parking building at Terminal 3, the 6,000-sqm hub features 401 parking slots, 18 loading bays, and dedicated lanes for TNVs, along with multiple entry and exit points to ensure seamless traffic management.
“With a centralized hub and diverse transportation options, we are bringing more order and efficiency to the airport. This is part of our commitment to making travel smoother and stress-free for every passenger,” said Alvarez.
Grab Philippines began its full-scale operations at the hub on December 8, setting the stage for other operators to follow, commending the NNIC for its vision to create a better and more efficient airport experience for passengers.
Meantime, JoyRide, starting operations on December 10, will bring its app-based rides and Super Taxi fleet to the hub while Angkas, through its four-wheeled ride service Angcars, will also join the facility, offering another seamless option for airport passengers.
All three operators have committed to deploying dedicated airport pickup drivers to ensure faster and more efficient service during the busy holiday season. Rates will remain comparable to coupon taxis, maintaining affordability while offering the added convenience of app-based services, said Alvarez.
Passengers without ride-hailing apps can also make on-the-spot bookings at dedicated lounges.
“This centralized hub is part of NNIC’s broader efforts to modernize and rehabilitate NAIA, addressing long-standing issues such as overcapacity and outdated infrastructure as we aim to deliver a world-class airport experience that matches the needs of today’s travelers,” Alvarez said.
