The Bureau of Customs (BOC) – Port of Ninoy Aquino International Airport (NAIA) expressed its support for the air cargo sector during the event of PortCalls entitled “Air Cargo Day 2022” at the Manila Marriott Hotel on November 3.
In her speech, District Collector Carmelita said the BOC-NAIA had implemented various Information and Communications Technology (ICT) projects to streamline the process. These included the Office of the District Collector Management Document Tool, BOC NAIA Customer Feedback QR Code, QR Coding System, and the establishment of another Customer Care Center under the Port of NAIA.
In addition, she stressed that the Port continued to digitalize customs procedures to boost the airfreight forwarding community.
Doris Torres, the chairperson of the Philippine Multimodal Transport and Logistics Association Inc., thanked the BOC for its initiatives and support for the sector.
“We are happy to learn that the BOC is taking various initiatives to advance the growth of the airfreight forwarding industry in the Philippines, and we are fortunate that Collector Talusan is listening to our issues and helping resolve them,” Torres said.
Department of Transportation (DoTr) Undersecretary Roberto Lim, Executive Director Carmelo Arcilla of the Civil Aeronautics Board (CAB), and Country Manager Samuel David of the International Air Transport Association (IATA) also graced the event.
Aligned with the directives of President Ferdinand Marcos Jr. to promote investments, Customs Commissioner Yogi Filemon Ruiz assured the public that the BOC would maintain strong collaboration with transport government agencies and members of the air cargo industry towards digitalization. (JERRY S. TAN)














