The Bureau of Immigration (BI) teamed up with the Asian Development Bank (ADB) to fortify integrity and service excellence within the Bureau.
BI Commissioner Norman Tansingco emphasized the significance of the collaboration. “Our collaborative efforts with the ADB underscore the importance of partnerships in fortifying the Bureau’s integrity and elevating service standards,” said Tansingco. “By fostering alliances and investing in training initiatives, we are committed to empowering our personnel,” he added.
The joint initiative, which was among the BI and the Corporate Services Department’s Government Relations Unit (CSIS-GR) and the Office of Anticorruption and Integrity (OAI) of the ADB emerged as part of a continuous efforts to provide integrity seminars for government personnel.
The training, which was held last December 13 at the ADB’s headquarters in Mandaluyong, targeted frontline BI personnel assigned in different offices of the agency.
The activity aimed to focus on the alignment of the BI’s vision to enhance its competencies, ensuring that it provides outstanding service while upholding the highest standards of integrity.
OAI Integrity Specialist Noel B. Anderson and Associate Integrity Officer Mayumi Estacio led the seminar, emphasizing the fusion of exceptional customer service delivery with meticulous data administration and file integrity.
Highlighting the importance of stakeholder collaboration, Tansingco added, “Our partnership with stakeholders is integral to the Bureau’s success. Through collaborative efforts like this, we demonstrate our commitment to fortifying relationships and harnessing collective expertise.”